FAQ's  Events Holiday

A: You can book seamlessly online via our website or contact us via email/phone for personalized assistance. Our team will craft your itinerary, confirm availability, and guide you through the entire booking process remotely.

A: Yes! All listed prices include VAT and service charges. Exclusions (e.g., visas, lunches) 

A: Yes! Our international team is fluent in English, Russian, German, French, and Arabic. Whether you’re booking your trip, adjusting plans, or need urgent assistance during your travels, we provide seamless communication in your preferred language at no extra cost. Just inform us of your language preference when booking, and we’ll ensure smooth, personalized support at every stage.

Absolutely! We specialize in personalized trips. Share your preferences (e.g., budget, activities, dietary needs), and we’ll adjust the plan accordingly.

 A: Absolutely! We specialize in creating experiences for families, groups, and private trips. From kid-friendly activities like dolphin encounters in Sochi to camel rides in Morocco’s deserts, and spacious accommodations for shared moments, we handle every detail to meet your needs. For larger groups or private trips, we ensure smooth coordination, personalized itineraries, and activities that unite everyone. Let us design an adventure that delights every traveler!  

We provide visa invitation letters for Russia. However, applicants must submit documents personally at embassies.

A: We offer rescheduling at no extra cost or a full refund, subject to third-party supplier policies. Travel insurance is strongly recommended.

A:  At our travel agency, maintaining local offices in Morocco and Russia is a strategic choice designed to enhance the quality, reliability, and personalization of our services for travelers in both regions. 

A: Yes! Contact our local team via phone or WhatsApp for emergencies, changes, or questions. Numbers are provided in your itinerary.